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This warehouse skills matrix template pairs task records with a two-week roster. Spot headcount and critical-skill gaps before assigning shifts to direct employees or labour hire workers.
See the skills behind every shift
The matrix offers 15 editable tasks. A worker counts only with a level 2 or 3, verification, evidence, verifier and review-by or expiry date covering the shift. Check the actual credential and site readiness separately.
Coverage compares demand and one critical skill with assignments. It does not check fatigue or licences.
Keep host and provider checks joined up
In Victoria, WorkSafe says hosts and providers sharing OHS duties to a labour hire worker must consult, cooperate and coordinate so far as reasonably practicable. SafeWork NSW advises hosts to check skills and licences, induct and supervise workers, and consult before changed work. The workbook does not establish compliance.
Related Resources
Build a skills matrix for warehouse teams
Build a warehouse roster from demand
Warehouse and logistics staffing
Agency workforce safety scorecard
WorkSafe Victoria: shared duties for labour hire workers
SafeWork NSW: host employer guidance
Frequently Asked Questions
What should go into a warehouse skills matrix?
Record the person, task, level, evidence, verifier and review-by or expiry date. Keep sensitive credentials in controlled records.
Does a verified skills row authorise equipment operation?
No. Check actual licences, task competence, site instructions and work conditions before assigning equipment.
How does the roster identify a skills gap?
Set shift demand and a critical skill. Assign unique person IDs; the workbook compares valid verified records against demand.
Can I include labour hire workers?
Yes. Coordinate relevant safety matters with the provider and confirm site-specific readiness before the shift.
Check the Gap Before the Shift Starts
Review gaps before publication and when work changes. Resolve exceptions with the skills verifier; the supervisor confirms allocations on site. For extra cover, give Chandler Personnel the shift and required skills.Request staff from Chandler Personnel
